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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Destrari Duncan

Destrari Duncan

November 12, 2025

5  out of  5
rating by Destrari Duncan
"Carlee was so AMAZING definitely will recommend her 100%. It’s going to be a pleasure to continue to work with her!"
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Amy Plowden

November 7, 2025

5  out of  5
rating by Amy Plowden
"I am a former client of Scottie Campbell's. When he retired we were tranferred to an agent in Florence but requested to be moved to Alexis, since Lake City as closer to us. Best decision! My husband used to handle all the insurance so this is new to me. Everyone that I have dealt with in the office has been so patient and helpful....they talk to me like I am their most important client. SO glad I made the switch to Alexis Smith and her team....they are the absolute best!"
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Tavia Taylor

November 7, 2025

5  out of  5
rating by Tavia Taylor
"Mrs. Debra is the best agent! She is very courteous, warm, and inviting. She’s provides great knowledge about any question I may have. It’s a rewarding experience every time I come into the office."
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Kim Burgess

October 31, 2025

5  out of  5
rating by Kim Burgess
"Alexis, Brenda, and Debra are such wonderful people to work with. They are knowledgeable, kind and patient. They answer questions appropriately and in a timely manner. They inform you about discounts that many other agencies wouldn't. StateFarm in Lake City will always be my number one pick for all my insurance needs. Give them a try first before going elsewhere."
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MADELYN HANNA

October 30, 2025

5  out of  5
rating by MADELYN HANNA
"Debra (Shug) McKnight is an amazing person and always is there to help with anything you need. She always has that fabulous friendly smile on her face. I would highly recommend her and this office."
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Whitney Keefe

October 30, 2025

5  out of  5
rating by Whitney Keefe
"Debra McKnight is The absolute best in the business. She always goes above and beyond in every situation we throw her way. I would give 10 stars if I could!"
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Joe Haselden

October 28, 2025

5  out of  5
rating by Joe Haselden
"Debra McKnight is very efficient in her work and always a pleasure to do business with."